Frequently asked questions
Everything you may want to know before your first session or enquiry.
Questions are always welcome.
From music therapy basics to the NDIS, these answers are here to help you find your way.
Contact our teamWhat is music therapy?
Music therapy is an evidence-based allied health profession. Registered Music Therapists use music intentionally to support goals related to communication, emotional wellbeing, movement, connection and more.
Do I need musical experience?
No. You do not need to play an instrument, sing confidently or read music. Sessions meet you where you are.
Does JAM provide individual and group sessions?
Yes. JAM offers individual therapy, adult group music therapy and Junior JAM early years group programs. An assessment is required before some programs.
Is JAM an NDIS Registered Provider?
Yes. JAM supports self-managed, plan-managed and NDIA-managed participants. Whether particular sessions are funded depends on plan arrangements and current NDIS rules.
Where are group sessions held?
The adult group program operates on Wednesday evenings at Hampton Community Centre. Other sessions may be in the Brighton East area; confirm locations when enquiring.
What happens before the first session?
JAM discusses musical preferences, strengths, goals and support needs and arranges an assessment when needed to understand the right approach.
Can you provide reports or letters of support?
JAM can discuss quotes, support letters and reporting needs. Please request documents early and confirm deadlines directly with the team.
How much does music therapy cost?
Fees depend on the program and any relevant funding arrangements. Ask JAM for an up-to-date quote and check current NDIS Pricing Arrangements and Price Limits.
Can I leave feedback or make a complaint?
Yes. JAM provides ways to share compliments, suggestions, concerns or complaints. See the Feedback & Concerns page.
Can schools or organisations work with JAM?
JAM can discuss tailored music therapy programs and consultation with schools, childcare, aged care and other community organisations.