We’re listening

Feedback, compliments & concerns

Your voice matters. JAM welcomes comments, compliments, suggestions and complaints as part of creating safe, respectful services.

ComplimentsSuggestionsComplaintsIncidents

Have your say

Help us keep learning and improving

We value feedback about your experience and aim to make it easy to raise a question, concern or suggestion.

♡ Share a compliment

Tell us what worked well or thank a member of the team.

Email a compliment

✧ Make a suggestion

Help us understand how your experience could be improved.

Email feedback

⚑ Raise a concern

Contact JAM to discuss complaints, incidents or another concern.

Email a concern

For urgent safety issues or emergencies, use an appropriate emergency service rather than this website.

Existing JAM resource

Forms & contact details

JAM’s current website links to a feedback and complaints resource. For confidential or formal matters, please contact JAM using its official contact details to confirm the correct process and current form.

Open current JAM feedback PDF Contact JAM

How to contact JAM

Email: info@jammusictherapy.com

Phone: 0414 753 420

This redesigned page is an informational prototype. It does not collect or send confidential complaint details through an online database.